Privacy Policy

We may collect the following categories of information:

We use information to:

• provide, operate, and improve our website and software;
• deliver downloads, license keys, updates, documentation, and support;
• process purchases and coordinate with FastSpring;
• manage software licensing, activation, and entitlement checks;
• respond to support requests and customer inquiries;
• send product updates, launch announcements, and marketing emails if you have signed up;
• understand website traffic and product interest;
• measure advertising and marketing performance;
• prevent fraud, abuse, unauthorized licensing, and security issues;
• comply with legal, tax, accounting, and business obligations.

We may use Google Analytics to understand how visitors use our website. Google Analytics may collect information about your device, browser, IP address, pages viewed, interactions, approximate location, and other usage data through cookies and similar technologies.

Google may process this information according to its own privacy policies and terms. You can learn more from Google's page titled "How Google uses information from sites or apps that use our services."

We may use Meta Business Tools, such as the Meta Pixel, to measure advertising performance, understand site activity, and deliver or improve ads. These tools may collect information such as page views, button clicks, browser/device information, IP address, cookie identifiers, and purchase or conversion events.

The Meta Pixel is loaded only after you allow marketing cookies through the site cookie preference controls. Meta may use information received through these tools according to its own terms and privacy policies.

We may use cookies, pixels, local storage, and similar technologies for:

• essential website functionality;
• security and fraud prevention;
• analytics and performance measurement;
• remembering preferences;
• email and download workflows;
• advertising measurement and retargeting, when marketing cookies are enabled.

For more details, see our Cookie Policy.

We may share information with service providers and partners who help us operate our business, including:

• FastSpring for checkout, payments, taxes, order processing, refunds, and fraud prevention;
• LicenseSpring or similar providers for software licensing and activation;
• website hosting and deployment providers;
• download/CDN/storage providers;
• analytics providers, such as Google Analytics;
• advertising and measurement providers, such as Meta, when marketing cookies are enabled;
• email service providers;
• customer support and business operations tools;
• professional advisors, such as accountants, lawyers, or compliance providers;
• government authorities or other parties when required by law or necessary to protect rights, safety, security, or prevent fraud.

We do not sell your personal information for money. Some privacy laws may define certain advertising or analytics data sharing as "selling," "sharing," or "targeted advertising." Where required, we will provide opt-out or consent choices.

If you sign up for emails, we may send product news, download links, release notes, launch announcements, and promotional messages. You can unsubscribe using the link in our emails or by contacting us.

We may still send non-marketing messages related to purchases, licensing, support, security, or important product information.

We retain information for as long as reasonably necessary to provide products and services, support customers, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

Retention periods may vary depending on the type of information and the reason it was collected.

We use reasonable technical and organizational measures to protect information. However, no website, software, transmission, or storage system is completely secure.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have rights to opt out of certain advertising, analytics, or data sharing activities.

To make a privacy request, contact us at support@notewerks.com. We may need to verify your request before acting on it.

Notewerks is based in the United States. If you access our website or use our products from outside the United States, your information may be processed in the United States and other countries where our service providers operate.

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. When we do, we will update the effective date above.