Frequently asked questions

Quick answers for downloads, edition choices, upgrades, and support.

FAQ

How do I get StepStrum?

Download StepStrum to use Lite now. StepStrum Pro is a paid upgrade coming soon.

How do StepStrum Lite and Pro downloads work?

StepStrum Lite and Pro use the same StepStrum installer.

Can I upgrade from Lite to Pro later?

Yes. StepStrum Pro is planned as a paid upgrade that uses the same StepStrum installation.

How should Plugin Boutique or reseller customers proceed?

If manufacturer redemption is required, use the redeem page and follow reseller-specific guidance.

What should I do if I need setup or purchase help?

Start with docs and support pages, then contact support for download, activation, or order follow-up help.

Who manages direct orders and licenses?

FastSpring handles checkout. LicenseSpring delivers licenses.